Simple pricing

Questions people actually ask

Is what I send really private?

Every file is encrypted on your PC before it leaves, and opened only on the receiving end. Sent directly between two PCs, it never touches our server. When a network refuses a direct link, the file crosses Pyxils Bridge, and our server only carries bytes it cannot read. On a share link, the secret sits after the # in the address, which a browser never sends to us.

What is the Bridge allowance?

When you send a file to someone, Pyxils connects the two computers directly whenever it can — and that is free and unlimited, forever, because it costs us nothing. Some networks will not allow a direct connection, and then the file crosses Pyxils Bridge, our server, instead. That part we pay for by the gigabyte, twice over, so it is the one thing with a number on it: 1 GB a month free, 25 GB on Pro.

Most people never notice either figure. If you do, and you need considerably more, say so and we will work something out.

Do I need an account?

No. There is no sign-up and no password. Pro belongs to the email you bought it with: on a new PC, type that email and the code we send you. You also get a licence key, which you can paste in once instead. Pro needs to reach us once a month.

How many computers?

Two. You can move a licence between them yourself in Settings, and reinstalling Pyxils does not use one up.

What happens when I reach 2 GB?

Whatever is already downloading finishes — nothing is ever interrupted part-way, even if that takes the day past 2 GB. New downloads wait until midnight. And you are told before a download starts if it is going to be your last one of the day, rather than finding out at 90%.

Is the free version crippled?

No — and deliberately not. Nothing is ever throttled: free downloads run at exactly the same speed as paid ones, with every connection the engine can use. What is limited is how much in a day, never how fast. A download manager that slows you down on purpose is worse than no download manager, and we would rather you kept it installed.

Does Pyxils download DRM-protected video?

No. Pyxils will not download DRM-protected video. Sites that lock their video are refused, on purpose, and we don’t help with getting around it.

Does it renew by itself?

Yes. Pro renews every year (or every month, on the monthly plan) until you cancel, and the renewal reaches Pyxils by itself — you enter your key once and never again. We say this plainly because being charged for something you forgot about is one of the worst things software does.

How do I cancel?

From the link in the receipt email our payment partner sends you, or by writing to us. Nothing more is taken after that, and Pro keeps working to the end of the time you already paid for.

What happens when it ends?

Pyxils carries on working and goes back to the free limits. Nothing you have downloaded is touched, nothing is locked, and nothing is deleted. It is your computer and they are your files.

Can I get a refund?

Yes — 14 days, no reason needed, on the first payment of either plan and on every yearly renewal. Monthly renewals are not refunded; you can cancel whenever you like and nothing more is charged. The no-questions refund is once per person. See the refund policy.

I genuinely cannot afford it.

Then ask for 3 months of Pro, free — press I can’t afford it on the home page and the request opens inside Pyxils. One computer, the free Bridge allowance, everything else unlimited. No proof and no means test; a person reads it. Ask again near the end, and if you keep needing it we will stop making you ask.